Answers

Delivery and Shipping

Order must be completed by 3:30pm (Mon - Fri) to be dispatched on the same working day.

Delivery:

Check out our shipping policy for more information on shipping fees!

Returns, Exchanges and Cancellations

At ZAHRÀ, we take pride in our products and care deeply about your satisfaction. We're committed to providing the best service possible. If you need to return or exchange an item, you can do so within 7 days of receiving your order through the options below.

To initiate a return, please email us at: support@zahraclo.com

Order Issues

At zahrà, we prioritize quality, sustainability and craftsmanship in everything we do because fashion should feel as good as it looks.

For any order issues such faulty or incorrect items, please contact our customer service staff at service@zahraclo.com and be sure to include your order number. We aim to respond within one working day but please be aware that during busy periods we may take a little longer to respond to your emails.

Other

for all other inquires please do not hesitate to contact our team at support@zahraclo.com!

Couldn’t find your answer?

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